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# The Modem Has Reported That There Is No Dial Tone

If you receive a message which says that the modem has reported that there is no dial tone, please try the following solutions:

- Check your modem connection. Ensure that there is a dial tone, and that your line is properly connected to your phone jack in the wall as well as your PC or external modem.
- Ensure that your modem is plugged in and turned on.

For more information, see:

The Modem Was Unable to Establish a Connection